Billing FAQs

Yes. We can offer pre-payment services as part of a Standing Order or Service Agreement. If you wish to pre-pay for services, please contact us.

The payment methods we accept are:  Direct fund transfer to our Australian accounts. Please note the invoice number must be quoted in the reference or message section of the transfer form. Credit card. We accept Visa, MasterCard, Ame...

Our products are defined by an organism’s latin name or Genus level. If the organism is not listed in our database, you may request a new organism name be entered in our system by informing us of the genus to which the samples belong.