Ordering FAQs

Service delivery timeframes can vary depending on your order, sample type and complexity of your requested analysis.  Key information Our average delivery time for a research service is between 5-7 weeks once we have verified that your samples me...

Our general guidance for supplying DNA is:  Up to 94 samples per 96 ­well plate with wells G12 and H12 empty for controls DNA suitable for restriction enzyme digestion and ligation Each sample about 20uL of DNA at 50-100ng/uL concentration Fu...

Our general quality control process includes: Samples are checked for integrity, purity and concentration by running 2ul of each sample on a 0.8% agarose gel, after Restriction Enzyme digestion buffer for 1 hour The processing of samples supplied...

For orders outside and inside Australia we recommend you use DHL or Fedex. Both couriers have been reliable and efficient when clearing sample shipments including DNA and animal tissue with Australian Customs to our laboratory. If you choose to us...